A talk was given by Joanna Clark, Essex Libraries and Information Services, and Paul Hollands, ILRT, at the Managing the Virtual Branch: Public Library Web Managers Workshop 2000 workshop held at the University of Bath on 10-12th October 2000.
Joanna Clark is Senior Librarian - European Information for Essex Libraries Information Services. She is based at Chelmsford Library in Essex and is responsible for running the European Public Information Centre (EPIC) in Essex. Paul Hollands is Web Development Officer (Regard/ID) and also works for Internet Development where he works with the ROADS software to develop services for external clients.