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David M. Levy and Catherine C. Marshall
Xerox Palo Alto Research Center, 3333 Coyote Hill Road, Palo Alto, CA 94304 {dlevy, marshall}@parc.xerox.com
Are digital libraries necessarily archival collections of digital materials to be browsed and queried by information-seeking individuals? While this seems to be the prevailing view, we argue instead that the design of digital libraries must take into account a broader range of materials, technologies, and practices -- transient as well as permanent documents, fluid as well as fixed materials, paper as well as digital technologies, and collaborative as well as individual practices. To illustrate, we discuss the work practices of one particular community, information analysts, and conclude by exploring some implications for technology development raised by this broadened perspective.
Keywords: Digital library, documents, work practice, paper, collaboration.
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