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MJ Ray |
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Former Student Union Webmaster |
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tsw Founding Editor |
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Andrew Savory |
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Former Student Union Webmaster |
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Former University Webmaster |
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Luminas |
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Some time in Higher Education |
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6 years working on SU sites |
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4 years working on tsw |
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5 years work on HEI sites |
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Now semi-detached |
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Are university sites really that bad? |
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No! |
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Yes... |
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Well, maybe. |
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Lots of useful information |
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But is it "What Students Want"? |
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Marketing (prospectus etc.) |
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Course information |
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Timetables |
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Reading lists |
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Results and grades |
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Enrolments |
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Term dates |
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Event information |
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Prospectus |
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Course information |
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Timetables |
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Reading lists |
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Results and grades |
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Enrolments |
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Term dates |
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Event information |
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"I just want it to work." |
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"It's always out of date." |
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"I still haven't found what I'm looking
for." |
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Actually: "I want it structured to find
what I want without searching through links and pages." |
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"It has to look nice for students thinking
of coming here." |
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"I want links to the Student Union social
stuff." |
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"I don't trust it." |
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(too much marketing material to draw students
in?) |
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Structure and Organisation |
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Separate student material |
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Types of content |
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Mostly right, but some missing |
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Quality |
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Timeliness |
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Simplicity and elegance vs. "Wow!" |
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Accessibility |
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Work with Student Unions to gain credibility |
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Paying customers now? |
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Legal requirements |
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Teaching Quality Assessment |
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Much done right |
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Still strive to improve |
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Listen to the audience |
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Ask "what students want"! |
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1) Provide the basics first |
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2) Update the information |
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3) Segregate the information |
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4) Maintain consistency |
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5) Use Student Unions to complement your content |
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6) Get institutional buy-in to providing
services |
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7, 8, 9, 10) Ask them what they want! |
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Notes