Institutional Web Management Workshop 2006:
Quality Matters
Workshop Session


Workshop Session B2: "FOUND IT! Using Information Architecture and Web Management to Help the User Succeed"

This page provides details for the workshop session on "FOUND IT! Using Information Architecture and Web Management to Help the User Succeed".

Title:
FOUND IT! Using Information Architecture and Web Management to Help the User Succeed
Facilitator:
Duncan Davidson, Information Manager, University of Abertay Dundee and Donna Wilkinson, Information Specialist, University of Abertay Dundee
Abstract:
Access to, and management of, University information, services and resources is key to providing a quality student experience at the University of Abertay. The University Portal provides one of the key interfaces for accessing this information and the vision for the University portal is to be the University Online. The Portal should provide logical, clear routes to these services and information resources. Users must be able to find relevant information and perform transactions without prior knowledge of University structures; information discovery must be intuitive and pertinent to the user.

The University of Abertay's Information Strategy aimed to link plans for Web Services (the portal) and Information Management to provide a coherent and holistic approach to Portal development. The Information Strategy was written in the context of, and with reference to, wider University strategies. It was realised that successful linkage of the two plans and greater partnership between the teams could bring significant benefits to the quality of the user experience on the University Portal and enhance information retrieval. This would in turn aid in achieving the strategic aims of the University and further the University's Quality Enhancement agenda.

This session will examine the development plans, the related projects - University Portal and Information Architecture, where we have been, current work and the road ahead.

Learning Objectives:
By the end of the session participants will be able to:
  • Identify the areas where Information Architecture and Web Management work best together.
  • Identify the benefits that this approach brought to the user.
  • Appreciate the value that Information Architecture and Web Management can bring to institutional strategies and objectives.
Rating:
Technical: technical rating
Hands on: hands on rating
Room Requirements:
PC, data projector.
Venue:
2.20
Time:
Thursday 15th June 16.15-17.45
Contact Details
Duncan Davidson
Information Manager
Corporate Information & Web Services
Information Services
University of Abertay
Dundee
Bell Street
DD1 1HG
Email:
Phone: +44 1382 308862 hcard
Donna Wilkinson
Information Specialist
Information & Knowledge Management
Information Services
University of Abertay
Dundee
Bell Street
DD1 1HG
Email:
Phone: +44 1382 308870 hcard