Institutional Web Management Workshop 2007:
Next Steps for the Web Management Community
Workshop Sessions


This page provides the abstracts for the parallel workshop sessions. The parallel workshop sessions will last for 90 minutes. Note that participants can chose two of the sessions.

Parallel Session A: Monday 16th July 2007 from 15:30-17:00

A1: "Athens, Shibboleth, the UK Access Management Federation, OpenID, CardSpace and all that - single sign-on for your Web site "

This page provides details for the workshop session on "Athens, Shibboleth, the UK Access Management Federation, OpenID, CardSpace and all that - single sign-on for your Web site ".

Title:
Athens, Shibboleth, the UK Access Management Federation, OpenID, CardSpace and all that - single sign-on for your Web site
Facilitator:
Andrew Cormack, Richard Dunning and Andy Powell, Eduserv
Abstract:
This workshop will investigate the relationships between institutional single sign-on, Athens, Shibboleth, the UK Access Management Federation and more recent developments like OpenID and CardSpace and will give participants an opportunity to ask questions of a panel of experts from the community.
Learning Objectives:
Attendees will gain a better understanding of the available technologies and the issues involved in their roll-out within and beyond the institution. They will also have a chance to discuss the future of access and identity management and how it impacts on the development of institutional Web sites and Web managers. Attendees should come primed with questions and issues that they would like to raise with the panel.
Rating:
Technical: technical ratingtechnical rating
Hands on: This session is not hands-on
Note: Each session is given a rating from 0 (low) to 3 (high). More information on this is available on the call page.
Room Requirements:
PC and data projector.
Venue:
Lecture Theatre (V/045)
Time:
Monday 16th July 2007 from 15:30-17:00
Contact Details
Andrew Cormack
Janet(UK)
Email:
Phone: +44 (0) 1235 822 302 hcard
Richard Dunning
Eduserv
Email:
Phone: +44 (0) 1225 474317 hcard
Andy Powell
Eduserv
Email:
Phone: +44 (0) 1225 474319 Further information about hcard use and Microformats
 

A2: " So, What Would You Do With 45 Sixteen Year Olds?"

This page provides details for the workshop session on " So, What Would You Do With 45 Sixteen Year Olds?".

Title:
So, What Would You Do With 45 Sixteen Year Olds?
Facilitator:
Debbie Nicholson, Web Support Officer, Web Support Unit, University of Essex
Abstract:
We are one of those rare web teams based in the IT Section who have an excellent relationship with our External Relations Section. Whilst there are obvious ways in which the two sections need to work together on a day to day basis, for publications, marketing, etc, this session will explore the less common collaboration our web unit has developed with the Widening Participation office. We will investigate the ways in which web-based resources can be used to develop and support WP initiatives and how these could be transferred to other areas within the Institution. We will also explore how we can utilise the wide variety of pre-university students our institution already has access to for user needs analysis.
Learning Objectives:
This session will use case study examples, including our experiences teaching students on residential summer school courses at the University. By the end of the session participants will have:
  • explored the benefits of usability testing and user evaluation to an institution
  • discussed how they can create collaborations with other areas in their own institution
  • explored ways in which the web can be used to facilitate collaborations and social networking for staff and potential students
  • explored the advantages to be gained from fostering a community for students just entering the HE process
Rating:
Hands on: hands on ratinghands on rating
Note: Each session is given a rating from 0 (low) to 3 (high). More information on this is available on the call page.
Room Requirements:
PC and data projector.
Venue:
(V/131)
Time:
Monday 16th July 2007 from 15:30-17:00
Contact Details
Debbie Nicholson
Web Support Officer
Web Support Unit
University of Essex
Wivenhoe Park
Colchester
Essex, CO4 3SQ
Email:

A3: "Know Me Knowing YouTube"

This page provides details for the workshop session on "Know Me Knowing YouTube".

Title:
Know Me Knowing YouTube
Facilitator:
Adrian Stevenson, Internet Services, The University of Manchester
Abstract:
YouTube is a popular online video streaming service that allows anyone to view and share videos. In this session the process of capturing video from a camcorder and uploading it to YouTube will be explored via a practical approach. Adrian will be uploading extracts of video taken during IWMW, at the same time exploring the ease of use, advantages and pitfalls of the service. He will consider the benefits of sharing video via YouTube and aim to encourage delegates to upload their own video snippets during the conference.
Learning Objectives:
By the end of the session participants will:
  • Know how to capture video from a camcorder and upload to YouTube
  • Gain an understanding of some of the issues arising from making video available in this manner
Rating:
Technical: technical rating
Hands on: hands on ratinghands on rating
Note: Each session is given a rating from 0 (low) to 3 (high). More information on this is available on the call page.
Room Requirements:
PC and data projector.
Venue:
D114 PC Lab
Time:
Monday 16th July 2007 from 15:30-17:00
Contact Details
Adrian Stevenson
University of Manchester
Email:
Phone: +44 (0) 161 306 3109 Further information about hcard use and Microformats

A4: "Web Usage Statistics in the University Environment"

This page provides details for the workshop session on "Web Usage Statistics in the University Environment".

Title:
Web Usage Statistics in the University Environment
Facilitator:
Paul Kelly, Web Content and Design Officer, University of York and William Mackintosh, Web Manager, University of York
Abstract:
The University of York is currently reviewing its approach to Web site statistics. We are looking to improve our knowledge of how visitors find and use our site and gather information that will help us to improve our structure and content. We are considering the use of Nedstats Sitestats, Google Analytics and open source solutions.
Learning Objectives:
By the end of the session participants will have had the opportunity to have discussed various web usage statistics packages.
Rating:
Technical: technical rating technical rating
Hands on: hands on ratinghands on rating
Note: Each session is given a rating from 0 (low) to 3 (high). More information on this is available on the call page.
Room Requirements:
PC and data projector.
Venue:
(V/123)
Time:
Monday 16th July 2007 from 15:30-17:00
Contact Details
Paul Kelly,
University of York
Email:
Phone: +44 (0) 1904 434578 hcard
William Mackintosh
University of York
Email:
Phone: +44 (0) 1904 434878Further information about hcard use and Microformats

A5: "Sustainable Services: Solidity based on Openness?"

This page provides details for the workshop session on "Sustainable Services: Solidity based on Openness?".

Title:
Sustainable Services: Solidity based on Openness?
Facilitator:
Ross Gardler, OSS Watch, University of Oxford and Andrew Savory, Managing Director, Sourcesense UK
Abstract:
What makes a service usable and sustainable? Is it one that offers you a service level agreement (SLA)? Or is it one that has sufficient clients that it is likely to survive long-term? And can a service that is principally a "social" service be sustainable? And how might communities of practice relate to the sustainability of an open service?
Learning Objectives:
Participants will:
  • explore the underlining conditions of sustainability for services
  • share experiences of services which either were or were not sustainable
  • explore openness as a condition of sustainability
  • gain a greater understanding of role openness might play in sustainable services
Rating:
Technical:
Hands on: hands on ratinghands on rating
Note: Each session is given a rating from 0 (low) to 3 (high). More information on this is available on the call page.
Room Requirements:
PC and data projector.
Venue:
(V/122)
Time:
Monday 16th July 2007 from 15:30-17:00
Contact Details
Ross Gardler
OSS Watch
University of Oxford
Email:
Phone: +44 (0)1865 283416 hcard
Andrew Savory
Managing Director
Sourcesense UK
Email:
Phone: +44 (0)870 741 6658 Further information about hcard use and Microformats

A6: "Portable Devices for Learning: A Whistlestop Tour"

This page provides details for the workshop session on "Portable Devices for Learning: A Whistlestop Tour".

Title:
Portable Devices for Learning: A Whistlestop Tour
Facilitator:
Stuart Smith, MIMAS, University of Manchester
Abstract:
We live in a time in which a plethora of portable computing devices are available such as: mobile phones, handheld computers, gaming devices and movie and music players. These devices offer powerful computing power, often on a par with desktop computers of only a few years ago. Additionally, they increasingly have wireless connectivity to the Internet. These devices are in wide spread usage and are considered affordable by many students and academics. The array of portable computing power can be bewildering. This session will look at options available and how they might used by institutions to increase the learning value for students.
Learning Objectives:
Attendees will gain:
  • an overview of the different handhelds devices available and the technologies they employ.
  • idea of how learning materials and information might be made available on these devices.
Rating:
Technical: technical rating
Hands on: hands on ratinghands on rating
Note: Each session is given a rating from 0 (low) to 3 (high). More information on this is available on the call page.
Room Requirements:
PC and data projector.
Venue:
(V/120)
Time:
Monday 16th July 2007 from 15:30-17:00
Contact Details
Stuart Smith, MIMAS
University of Manchester
Kilburn Building
Oxford Road, Manchester
M13 9PL
Email:
Phone: +44 (0) 161 275 0610 Further information about hcard use and Microformats

A7: "Usability Testing for the WWW"

This page provides details for the workshop session on "Usability Testing for the WWW".

Title:
Usability Testing for the WWW
Facilitator:
Emma Tonkin, UKOLN, University of Bath
Abstract:
In a follow-up to last year's session, User testing on a shoestring budget, this session demonstrates two methods of user testing. One, the cognitive walkthrough, can be carried out by a single evaluator. The second, the think-aloud protocol, is all about observing the way Web visitors interact with your Web site
Learning Objectives:
This session is intended to demonstrate methods of user testing that can easily be understood and reused. It is principally designed to help attendees understand the uses of user testing, and gain an understanding of how to apply these skills in the real world.
Rating:
Technical: technical rating
Hands on: hands on ratinghands on rating
Note: Each session is given a rating from 0 (low) to 3 (high). More information on this is available on the call page.
Room Requirements:
PC and data projector.
Venue:
(V/044)
Time:
Monday 16th July 2007 from 15:30-17:00
Contact Details
Emma Tonkin
UKOLN, University of Bath
Email:
Phone: +44 1225 384930 Further information about hcard use and Microformats

Materials

Slides
[HTML format] - [MS Powerpoint format]

A8: "Geolinked Institutional Web Content"

This page provides details for the workshop session on "Geolinked Institutional Web Content".

Title:
Geolinked Institutional Web Content
Facilitator:
Sebastian Rahtz, Oxford University Computing Services, Patrick H. Lauke, External Relations Division, University of Salford and Nigel Bradley, Web Services Manager, IT Services, Northumbria University
Abstract:
It is becoming more common to "hide" information in Web pages for retrieval by intelligent Web clients; this may be done by elements in the header, or by tagging of material in the page body (microformats). One application of this is attached geographical location to objects, which can be used to link to maps, or provide input to dynamic mashups. The purpose of this section is to
  • put together a set of small demonstrations of applications in different institutions (at least Salford, Bath, Oxford and Northumbria)
  • discuss different techniques of acquiring and storing data
  • see whether there are any useful inter-institutional collaborations to work on
Learning Objectives:
By the end of the session participants will come away with an understanding of the uses of geolinking on web pages, a knowledge of the principal techniques and a plan of action for their institution.
Rating:
Technical: technical rating technical rating
Hands on: hands on ratinghands on rating
Note: Each session is given a rating from 0 (low) to 3 (high). More information on this is available on the call page.
Room Requirements:
PC and data projector.
Venue:
(V/139)
Time:
Monday 16th July 2007 from 15:30-17:00
Contact Details
Sebastian Rahtz
Oxford University Computing Services
Email:
Phone: +44 (0)1865 283431 hcard
Patrick H. Lauke
External Relations Division, University of Salford, Salford
Email:
Phone: +44 (0)161 2954779 Further information about hcard use and Microformats
Nigel Bradley
Web Services Manager
IT Services
Northumbria University
Email:
Phone: +44 (0)191 227 4911 hcard

Materials

Slides - Patrick Lauke
[HTML format] - [MS Powerpoint format] - [Open Office format] - [PDF format]

A9: "The Eternal Beta - Can it Work in an Institution?"

This page provides details for the workshop session on "The Eternal Beta - Can it Work in an Institution?".

Title:
The Eternal Beta - Can it Work in an Institution?
Facilitator:
Phil Wilson, University of Bath
Abstract:
Google's famous for it, Flickr's moved to Gamma, Moo are on an eternal 1.0 - yet still in institutions we plod on with a tired, slow-moving and opaque process for developing and enhancing applications. From our closed support lines to official notices on unread websites and applications mysteriously changing in front of a user's very eyes we look staid and tedious. But it doesn't have to be like that, we could be fast faced and interactive - but at what cost? Continuity? Uptime?
Learning Objectives:
At the end of the session attendees should have a better idea of:
  • why eternal beta is used
  • where we can use it
  • technical and personnel processes for adoption of eternal beta status
Rating:
Technical: technical rating
Hands on: hands on rating
Note: Each session is given a rating from 0 (low) to 3 (high). More information on this is available on the call page.
Room Requirements:
PC and data projector.
Venue:
(V/119)
Time:
Monday 16th July 2007 from 15:30-17:00
Contact Details
Philip Wilson
University of Bath
Email:
Phone: +44 1255 383785 hcard

Materials

Slides
[Open Office format]

Parallel Session B: Tuesday 17th July 2007 from 15:30-17:00

B1: "How Do I Implement Enterprise Information Architecture?"

This page provides details for the workshop session on "How Do I Implement Enterprise Information Architecture?".

Title:
How Do I Implement Enterprise Information Architecture?
Facilitator:
Keith Doyle, Salford University
Abstract:
This is a practical session following from the plenary on information architecture by Keith Doyle. The aim of information architecture is to improve the information ecology which is made up of the interaction between users, content and context. What is the process and methodology required to develop an information architecture? What are the key tools and enabling services which are required to implement information architecture? How is this process evolving at Salford? There will be a chance to look at the information architecture of institutional web sites, tips for improving the design of sub-sites, and we will look at and discuss real world examples. Keith Doyle is Web Content Architect at the University of Salford.
Learning Objectives:
By the end of the session participants will have:
  • a better idea if information architecture is the right approach for them
Rating:
Technical: technical rating
Hands on: hands on ratinghands on rating
Note: Each session is given a rating from 0 (low) to 3 (high). More information on this is available on the call page.
Room Requirements:
PC and data projector.
Venue:
(V/131)
Time:
Tuesday 17th July 2007 from 15:30-17:00
Contact Details
Keith Doyle
Salford University
Email:
Phone: +44 (0)phone number Further information about hcard use and Microformats

B2: "People, Processes and Projects - How the Culture of an Organisation can Impact on Technical System Implementation"

This page provides details for the workshop session on "People, Processes and Projects - How the Culture of an Organisation can Impact on Technical System Implementation".

Title:
People, Processes and Projects - How the Culture of an Organisation can Impact on Technical System Implementation
Facilitator:
Claire Gibbons, Web Officer (Marketing and Communications), University of Bradford and Russell Allen, Project Manager (Portal and CMS), Management Information Services, University of Bradford
Abstract:
The University of Bradford is currently embarking on a major series of projects under the banner of e-Strategy. The Content Management System (CMS) Programme of projects is e-Strategy project number 12. It began in October 2005 with the Business Analysis Phase (Project I). The analysis phase of the project was designed to find out how information is passed between members of staff and to our external audiences with an aim to recommend improved structures and processes in an effort to make communication simpler and more effective.
Throughout this project it became apparent that this was the first time that such a large number of staff had been consulted with and involved in a 'technical' project from the beginning, and one where the solution was not predetermined. The success of the Business Analysis phase and the staff involvement therein, has encouraged other Project Managers to consider the impact of technical projects from a 'people' point of view. Sounds obvious but how many projects do you know of where the solution has been purchased without even determining what the problem is first!
A recent (small-scale) culture survey of the University of Bradford highlighted the primary behaviours of the University of Bradford (as seen by a cross-section of University staff) to be ones that would result in the institution struggling to realign departments, staff and resources to new plans, mainly through procrastination, and infrequent interaction with staff leading to disengagement with colleagues. Surely the recipe for failed change-management projects!
Phase II of the CMS Programme is now underway with colleagues right across the institution still involved - from Professors to secretaries, managers to academics. This cultural shift towards staff engagement and affiliative behaviours has encouraged staff involvement and buy-in and such should result in a successful CMS implementation in the future.
Learning Objectives:
By the end of the session attendees will:
  • Have an understanding of 'organisational culture' and the effect this can have on change management and/or system implementation
    Appreciate the importance of 'getting people on board' from the beginning of a project
  • Be able to identify and understand the benefits of this approach to their Institution
  • Know the importance of sound project management techniques when delivering University-wide 'change' projects
Rating:
Technical:
Hands on: hands on rating
Note: Each session is given a rating from 0 (low) to 3 (high). More information on this is available on the call page.
Room Requirements:
PC and data projector.
Venue:
(V/119)
Time:
Tuesday 17th July 2007 from 15:30-17:00
Contact Details
Claire Gibbons,
Web Officer (Marketing and Communications)
University of Bradford
Email:
Phone: +44 (0)phone number hcard
Russell Allen,
Project Manager (Portal and CMS),
Management Information Services,
University of Bradford
Email:
Phone: +44 (0)phone number Further information about hcard use and Microformats

B3: "Just say No to Powerpoint: Web Alternatives for Slides and Presentations"

This page provides details for the workshop session on "Just say No to Powerpoint: Web Alternatives for Slides and Presentations".

Title:
Just say No to Powerpoint: Web Alternatives for Slides and Presentations
Facilitator:
Helen Sargan, Senior Information Provision Officer and Web Specialist, University of Cambridge
Abstract:
There are several realistic alternatives to using a slide presentation tool such as Powerpoint or similar. I'll give an overview and demo of several Web-based alternatives with the pros and cons of using them, a profile of the constituencies who would benefit, and what skills and support they might need to succeed.
Learning Objectives:
By the end of the session participants will have had an insight into using the Web for slide presentations, and introduction to preparing Web-based slides, and a method of analysing whether a presenter and audience would benefit from using Web-based slideshow tools.
Rating:
Technical: technical rating
Hands on: hands on ratinghands on rating
Note: Each session is given a rating from 0 (low) to 3 (high). More information on this is available on the call page.
Room Requirements:
PC and data projector.
Venue:
(V/139)
Time:
Tuesday 17th July 2007 from 15:30-17:00
Contact Details
Helen Sargan
University Computing Service
University of Cambridge
Email:
Phone: +44 (0)1223 334480 Further information about hcard use and Microformats

B4: "Contextual Accessibility in Institutional Web Accessibility Policies"

This page provides details for the workshop session on "Contextual Accessibility in Institutional Web Accessibility Policies".

Title:
Contextual Accessibility in Institutional Web Accessibility Policies
Facilitator:
David Sloan Digital Media Access Group, University of Dundee and Simon Ball, Techdis
Abstract:
Institutions are required, by the DDA 2005, to implement and publish a Disability Equality Scheme that documents a plan to maximise inclusivity for disabled staff, students and others who come into contact with the institution. The DES should include steps for optimising the accessibility of digital resources, and for monitoring progress towards meeting these objectives.
Conformance with technical accessibility guidelines might seem like the most appropriate way of mandating a minimum level of conformance, and monitoring adherence to that level. In practice, however this can lead to a number of different problems, including the validity and applicability of the guidelines, differences in interpretation, and also the potential rejection of valuable resources, particularly for teaching and learning due to their apparent failure to meet the mandated level. The obsolescence of much of W3C WCAG 1.0, and the controversy over its planned replacement WCAG 2.0, also provides a practical problem over how to define and refer to 'accessibility standards' in policy.
This has led to the promotion of the concept of contextual accessibility, which encourages a more holistic view of web accessibility in a wider context of delivery of information, services and experiences in an inclusive way (for more on this see http://www.ukoln.ac.uk/web-focus/papers/w4a-2006/). How, though, do we promote contextual accessibility as an institutional standard? How can we encourage web authors to use diverse solutions to optimise accessibility, while making sure that basic principles of accessible design are met?
Learning Objectives:
This session will explore workable strategies for supporting use of the Web in an inclusive way, by:
  • encouraging participants to share current institutional approaches to setting policy and practice for accessible Web authoring and how monitoring of accessibility is carried out;
  • discussing how policy can best support innovative e-learning design while also setting an unambiguous level to which internally authored and externally commissioned work should reach;
  • debating the extent to which such policy should be influenced by, or should influence, web browsing and authoring tools provided to staff and students;
  • considering how a contextual accessibility policy would fit with movements towards the increasing use of accessibility-related profile information, such as the Techdis Accessibility Passport to enable automatic content-negotiation.
Rating:
Technical: technical rating
Hands on: hands on ratinghands on ratinghands on rating
Note: Each session is given a rating from 0 (low) to 3 (high). More information on this is available on the call page.
Room Requirements:
PC and data projector.
Venue:
(V/122)
Time:
Tuesday 17th July 2007 from 15:30-17:00
Contact Details
David Sloan
Digital Media Access Group
University of Dundee
Email:
Phone: +44 (0) 1382 385598 hcard
Simon Ball
Senior Advisor
Techdis
The Higher Education Academy
York Science Park York YO10 5BR
Email:
Phone: 07813 917888 Further information about hcard use and Microformats

B5: "Your Web Site: a Better User Experience"

This page provides details for the workshop session on "Your Web Site: a Better User Experience".

Title:
Your Web Site: a Better User Experience
Facilitator:
Pete Walker, Internet Development Manager, ILRT, University of Bristol and Stuart Church, Pure Usability
Abstract:
Your web site is now almost certainly the KEY communication channel for your institution. The majority of people are now aware that usability and accessibility are vital issues. However, many remain uncertain how to evaluate, test and improve Web interfaces. There is perhaps even more uncertainty in how to do this in way that can be shown to be objective and repeatable.
This workshop will provide an insight into common pitfalls of web sites and outline some easy methods to undercover how your site is being perceived and how it can be improved.
Learning Objectives:
By the end of the session participants will have a better idea of:
  • Methods and techniques for evaluating and testing your Web site
Rating:
Technical: technical rating
Hands on: hands on ratinghands on rating
Note: Each session is given a rating from 0 (low) to 3 (high). More information on this is available on the call page.
Room Requirements:
PC and data projector.
Venue:
D114 PC Lab
Time:
Tuesday 17th July 2007 from 15:30-17:00
Contact Details
Peter Walker
Internet Development Manager, ILRT, University of Bristol
Email:
Phone: +44 (0)117 928 7192 hcard
Stuart Church
Pure Usability
Email:
Phone: +44 (0)117 915 0186 Further information about hcard use and Microformats

B6: "XCRI: Syndicating the Online Prospectus"

This page provides details for the workshop session on "XCRI: Syndicating the Online Prospectus".

Title:
XCRI: Syndicating the Online Prospectus
Facilitator:
Scott Wilson, CETIS and Ben Ryan, KaiNao
Abstract:
Although standards are maturing for exchanging student data between institutional systems, specifications for course information have so far been neglected. XCRI is a JISC-funded, community-driven project to develop a UK standard for eXchanging Course-Related Information. The briefing will show how collaborative technologies and an agile development philosophy have enabled an RSS-like XML specification to emerge and be refined through trials in UK higher and further education institutions. Those attending will be introduced to the XCRI-CAP Prospectus XML and learn the outcomes of JISC-funded national trials with UCAS and Lifelong Learning Networks. An open source aggregator that uses mash-ups to add value to collated course information will be demonstrated. Attendees will be invited to critique the XCRI concept and comment in particular on the challenges and opportunities for implementing XCRI in their own organisations.
Learning Objectives:
At the end of the session attendees should:
  • Understand how the XCRI XML specification can be used to publish prospectus information
  • Know how to find out more about the XCRI community of practice
Rating:
Technical: technical ratingtechnical rating
Hands on: hands on rating
Note: Each session is given a rating from 0 (low) to 3 (high). More information on this is available on the call page.
Room Requirements:
PC and data projector.
Venue:
V/120
Time:
Tuesday 17th July 2007 from 15:30-17:00
Contact Details
Scott Wilson
CETIS
Email:
hcard
Ben Ryan
KaiNao
Email:
Phone: +44 (0)phone number hcard

B7: "Thieves in the Night: Hidden Problems in Web site Redesign"

This page provides details for the workshop session on "Thieves in the Night: Hidden Problems in Web site Redesign".

Title:
Thieves in the Night: Hidden Problems in Web site Redesign
Facilitator:
Matt Thrower, UKOLN, University of Bath
Abstract:
UKOLN is currently going about the business of redesigning its Web site. Given our position in information management and digital curation research this has thrown up some interesting challenges and problems that don't normally come to light during a Web site redesign, but which have resonance for any Web site rebuild. How, for example, do you impose navigation suddenly onto 9GB of unstructured data without deleting any of it? How do you get a corporate stamp on your site without removing the ability of staff to design their own pages? Come along and discuss potential solutions to these and other problems and what lessons could be learned for your institution.
Learning Objectives:
By the end of the session participants will have:
  • an appreciation of some rarely discussed problems in Web site redesign that were particularly sticky for UKOLN but could be applicable to improving any Web site rebuild
Rating:
Technical: technical rating
Hands on:hands on rating
Note: Each session is given a rating from 0 (low) to 3 (high). More information on this is available on the call page.
Room Requirements:
PC and data projector.
Venue:
(V/123)
Time:
Tuesday 17th July 2007 from 15:30-17:00
Contact Details
Matt Thrower
UKOLN
University of Bath
Email:
Phone: +44 (0)1225 384949 Further information about hcard use and Microformats

B8: "Building The Web Management Community"

This page provides details for the workshop session on "Building The Web Management Community".

Title:
Building The Web Management Community
Facilitator:
Brian Kelly UKOLN, University of Bath. Note that Steven Warburton, Kings College London, was unable to facilitate the workshop.
Abstract:
Members of institutional Web management teams have helped to develop a sustainable community through use of mailing lists, such as the web-support and website-info-mgt JISCMail lists (which are very successful in sharing tips and receiving advice on problems) and participation at the IWMW series of workshops (which provide an opportunity for members of the community to meet, hear about new trends and best practices and to share concerns).
Web 2.0 technologies and approaches provides an opportunity to further develop and build the community, by providing a richer set of tools to support our work. Wikis, for example, could be used for writing collaborative documents; blogs could be used for documenting decisions, ideas, etc. taken by Web developers and inviting comments and responses from the wider community (an approach which has been taken in the ukwebfocus.wordpress.com Blog and other social networking services may have roles to play in supporting the community.
Such tools and services can provide opportunities for increasing visibility of members of the community, creating dialogues, giving a voice to many who might not always have the opportunity to 'speak', developing a shared purpose (almost a set of values) through sharing artifacts such as blogs, RSS feeds, documents, conference reports, etc. and finally providing a strong network through which members can help each other and become resources for each other. These would appear to be key areas where deploying Web 2.0 tools can really foster communities ... a facilitatory tool-set that provides a participatory environment where communities can really start to build themselves.
And, of course, the experiences gained by members of institutional Web teams in using such technologies will also inform their use elsewhere within our institutions.
But as we know, there will be many issues which need to be addressed in seeking to exploit Web 2.0. How should we address possible legal barriers? What about privacy issues? Will such services be sustainable? Which services should we be looking at and should we be prepared to take the risks associated with use of externally hosted Web 2.0 services?
Learning Objectives:
This session will allow attendees to address embedding and sustainability issues: how can we ensure that the community takes an active role in engaging with a community of practice and ensuring that initial enthusiasm doesn't wane?
Rating:
Technical:
Hands on: hands on ratinghands on rating
Note: Each session is given a rating from 0 (low) to 3 (high). More information on this is available on the call page.
Room Requirements:
PC and data projector.
Venue:
Lecture Theatre (V/045)
Time:
Tuesday 17th July 2007 from 15:30-17:00
Contact Details
Brian Kelly
UKOLN
University of Bath
Email:
Phone: +44 (0) 1225 383943 hcard
Steven Warburton
Kings College London
Email:
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B9: "Implementing a Content Management System: Can you Avoid the Pain?"

This page provides details for the workshop session on "Implementing a Content Management System: Can you Avoid the Pain?".

Title:
Implementing a Content Management System: Can you Avoid the Pain?
Facilitator:
Dan Smith, University of Southampton
Abstract:
The Web content management is seen almost universally as an essential part of the information infrastructure, but rolling out a Web Content Management System (Web CMS) is often a painful process. Why is this, and what can institutions do to avoid the pain? The facilitator will use his experience of rolling out a successful Web CMS to help attendees with potential problems.
Learning Objectives:
Attendees will learn:
  • What were the initial problems of a Web CMS are likely to be
  • How to roll out a successful Web CMS and understanding what to avoid
  • How to formulate a high-level strategy for a pain-free Web CMS implementation
Rating:
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Note: Each session is given a rating from 0 (low) to 3 (high). More information on this is available on the call page.
Room Requirements:
PC and data projector.
Venue:
(V/044)
Time:
Tuesday 17th July 2007 from 15:30-17:00
Contact Details
Dan Smith, Web Content Management
Information Systems Services
University of Southampton
Email:
Phone: +44 (0) 2380 593286 Further information about hcard use and Microformats