Problems with Websites
Reflection of internal structure
- e.g., server hierarchy (and content) structured by School & Department
- “Internal-only” information may be visible
- Users aren’t interested in our internal structure
What if the internal structure changes?
- changing URLs is possible but problematic
- dead-links both inside and outside
- technical system complexity
- e.g., symbolic links, server redirections
- but not changing them perpetuates model of old structure