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UKOLN | Cultural Heritage
Supporting the User Experience
There are two aspects to this:
- Usability: a measure of ‘how easy’ user interfaces are in terms of learnability, efficiency, memorability, errors and satisfaction; also information on the techniques and methods for improving the experience.
- Accessibility: the ability to access the functionality of a system or resource, achieved through assistive technology, inclusive design, customized design and alternative solutions.