09:10 Welcome and Introduction from the Chair - Jean Steward

Jean is Director of Library and Learning Resources at UEA, with responsibility for Library, Audio Visual Services, Archives, Web support and a new staff Learning Resources Area and IT assisted teaching and learning initiative at UEA. She is also Project Director for AGORA, the hybrid library project and MARTINI, Managed Access to Real-time Institutional Networked Information.

09.15 Welcome address- Lynne Brindley, BL Director

Lynne is the Chief Executive of the British Library, a post she took up on 1^st July 2000. She was previously Pro-Vice-Chancellor for Communications and IT and University Librarian at the University of Leeds, and before that Librarian & Director of Information Services at the London School of Economics. She has held previous positions as a Principal Consultant at KPMG, at Aston University and a variety of posts at the British Library. She was a member of the Follett Review Committee and chaired the Electronic Libraries Programme (eLib). More recently she has been a member of the Library & Information Commission. She is a member of the ESRC's Research Resources Board, a trustee of the Thackray Medical Museum, and chairs JISC's Resource Discovery Network.

09:30 eLib Programme & Hybrid Library overview - Jean Steward

09:45 BUILDER - the DIY Guide -

Presenter - Ian Upton - Technical Development Officer

The Hybrid Library Construction Kit. The BUILDER project has created a number of practical demonstrators highlighting elements of the Hybrid Library. It has done this in a very low-tech way - using off the shelf packages and simple scripting techniques. This 'nuts and bolts' talk takes a look at some of the BUILDER demonstrators along with the technology used to produce them. Come along and see what we have done. You may be surprised how easy it is to implement some of this stuff yourself!

Ian Upton is the Technical Development Officer for BUILDER and is responsible for all technical aspects of the project. Ian has been involved with developing 'enabling' computer infrastructure and software for the last ten years. Previous work has included Information Services (University of Birmingham - developing and supporting collaborative Internet workspaces), The Centre for Computer Based Learning (University of Birmingham - developing computer based support materials and network infrastructure for teaching), Research Machines (RM - developing turnkey solutions and networks for primary schools) and the BBC (designing and producing educational software for primary school children). He also used to design computer games....

10:15 Modelling the Hybrid Library: An Overview of the MALIBU Project.

Presenter - Valeda F. Dent

Presenter - John Paschoud

11:30 Agora - From Research to Product

Presenter - Greg Newton-Ingham

The major achievement of the Agora project has been the translation of the Hybrid Library Management System definition into a workable Hybrid Library

The Agora software provides truly integrated access by way of cross-domain searching as well the integration of electronic delivery with traditional interlending. It is proof of concept software that has taken research through to product.

Greg has been in the IT field since 1977. Following periods working as a systems programmer and network administrator Greg joined UEA. Greg describes himself as a 'maverick academic'. In addition to managing EU and TLTP projects Greg has been the course director for the final year undergraduate unit on strategic information systems, MBA course organiser for information systems and until recently lectured on the final year computer science unit "Web and Network Graphics". He is currently the project manager for the eLib phase 3 Agora hybrid library project and has been project manager for the JISC funded Networked Moving Images Pilot Project.

12:00 HyLiFe - The hybrid library; HyLiFe's 10 steps to success

Presenters: Peter Wynne and Catherine Edwards

HyLiFe's Ten Steps to Success are a distillation of the HyLiFe Project's evaluation process which has involved three annual cycles of interviews, focus groups and observations in HyLiFe's six partner sites. The Ten Steps, which focus on human and organisational rather than technical aspects, have been found to be essential in setting up effective hybrid library services. Participants Hybrid Library Workshops 2000 have confirmed their wide applicability.

Peter is HyLiFe's Project Manager. He joined the Centre for Research in Library and Information Management (CERLIM) at Manchester Metropolitan University in 1994. Since then he has co-ordinated a number of UK and European Commission projects, including BIBDEL, EQLIPSE and MIEL2. His research interests include the extension of information services to users at a distance.

Catherine is HyLiFe's Assistant Project Manager, with special responsibility for dissemination. She has been involved in research projects at the University of Northumbria's Information Management Research Institute since 1993. Her area of interest is human and organisational aspects of electronic library development and was formerly co-ordinator of the eLib IMPEL2 Project (IMpact on People of Electronic Libraries).

Presenter - Anne Gambles

The PIE, HeadLine's hybrid library model, uses portal-type technology to present an information environment that is personalised toits users needs. In addition to providing and facilitating access to a diverse range of resources, the PIE also includes customisationand search functionality. A live demonstration of the HeadLine PIE will be the focus of this workshop. The PIE's interface to resources, and its customisation and search functions will be explained. The workshop will include opportunity for questions and discussion. Each participant will be provided with their own PIE account (accessible from any PC with Internet access) and a copy of "The HeadLine PIE: An Introductory Guide".

Anne Gambles, HeadLine Project Officer, is based at the London School of Economics. She joined the HeadLine team in January 2000. Her main responsibilities are associated with dissemination, resource analysis, interface design and evaluation. She previously spent two years as a Business Information Specialist at the Open University Library.

Presenter - Jessie Hey

This workshop will explore the ideas behind and the development of a Global Information Gathering Agent (GIGA) to exploit the hybrid library. Practical details will be discussed. User feedback is helping define features for future models of information retrieval and will enable delegates to think about future possibilities in their own environment. Jessie has worked and researched at the user interface of information provision in a variety of organisations (with both teaching and organising roles) and is currently part of the Southampton MALIBU team in the Intelligence, Agents, Multimedia Group.

Agora - setting the future agenda

Presenters - Greg Newton-Ingham and David Palmer

A demonstration and discussion of Release 2 of the Agora Hybrid Library. Management system will be the focus of this workshop. Attendees will be invited to participate by sharing their reaction to the current version of Agora and in so doing help to set the agenda for the future development of the Hybrid Library.

BUILDER

- Presenter Ian Upton

Practical Authentication. Authentication and profiling is at the heart of the Hybrid library. This workshop looks at two practical methods which the BUILDER project used to facilitate authentication within an institutional setting - using the Library Management System and using Novell Directory Services (NDS). The workshop will then go on to provide a wider forum in which to discuss authentication for the Hybrid Library.

Presenter -Stephen Pinfield

Many electronic library developments at a national level are now being co-ordinated as part of the Distributed National Electronic Resource (DNER). Strategies for ongoing DNER development are currently being worked out, and in this context, it will be important to feed in significant lessons emerging from the eLib Hybrid Library projects. Ways in which these lessons can be applied in individual institutions are also being considered.

Stephen is Academic Services Librarian at the University of Nottingham. In addition, he has recently been carrying out work for JISC centred on capturing and communicating the lessons of the eLib programme. Before taking up his post in Nottingham, he was Project Leader on the BUILDER project at the University of Birmingham. He has also worked at the University of Leeds and London Business School.

Stephen Pinfield has published articles on a number of topics including team working, database usage, library management and hybrid library development. He is also a member of the editorial board of Program.