Library 2.0: Balancing the Risks and Benefits to Maximise the Dividends
About
Brian Kelly presented an invited paper on Library 2.0: Balancing the Risks and Benefits to Maximise the Dividends at the Bridging Worlds 2008 conference on Libraries in the 2.0 Age and Beyond. The conference was held on 16-17th October 2008 in Singapore.
The talk took place in the "Our World, Our Community, Our Audience" track on 17th October.
Abstract
Following the initial excitement generated by Web 2.0 we are now seeing Web 2.0 concepts being adopted across many sectors, including cultural heritage. Libraries, with their responsibilities for facilitating access to information resources and engaging with their user communities, have been early adopters of Web 2.0, and the term 'Library 2.0' is now becoming accepted.
But how should we ensure that the initial enthusiasms for Library 2.0 become embedded within the organisation? And are organisations aware of the potential risks associated with making use of externally-provided services such as Facebook, YouTube and del.icio.us, including misuse of such services, associated legal concerns as well as the dangers of making use of services for which there may be no formal contractual agreements?
In this paper the authors argue that the library sector - and indeed the wider cultural heritage, research and educational sectors - needs to recognise that the Web 2.0 world isn't an environment in which delivery of the user needs can be guaranteed. Rather we are in an environment in which institutions, and our users, need to take a risk management approach to the use of networked services.
The paper describes a framework which is being developed which aims to ensure that institutions have considered the risks associated with use of Web 2.0 technologies and services and have identified strategies for dealing with potential risks in order to achieve the goal of balancing the risks and benefits in order to maximise the dividends to be gained by use of 'Library 2.0'.
Slides
- Library 2.0: Balancing the Risks and Benefits to Maximise the Dividends
- [MS PowerPoint 97/2000 format] - [HTML format]
Accompanying Video
A video of the talk is available.
- Library 2.0: Balancing the Risks and Benefits to Maximise the Dividends
- Vimeo - local copy (AVI format)
Library 2.0: Balancing the Risks and Benefits to Maximise the Dividends from Brian Kelly on Vimeo.
Materials
Paper
- Library 2.0: Balancing the Risks and Benefits to Maximise the Dividends
- About - [MS Word 97/2000 format] - [PDF format] - [HTML format]
Live Blog
The main live blog, which will cover the three plenary talks and Track 1 (The World Beyond 2.0) and Track 3 (The Find and Search World) is embedded below.
The second live blog, which will cover >Track 2 (The Shape and Form World) and Track 4 (Our World, Our Community, Our Audiences) is embedded below.
Accompanying Resources
For a list of related resources please see the del.icio.us social bookmarking Web site using the tag 'bridging-worlds-kelly-2008'.
Biographical Details
Brian Kelly has been involved in Web development since January 1993, when he
helped to established a Web site at the University of Leeds (one of the first
institutional Web sites in the UK). Since 1996 Brian has been employed at UKOLN,
a national centre of expertise in digital information management based at the
University of Bath in the UK. His responsibility is to advise the UK's
higher and further community and the cultural heritage sector on ways of maximising
the potential of the Web.
Brian is the current holder on the Information World Review's (IWR) Information Professional of the year award. This award was made based on Brian's high profile in promoting best practices for use of Web 2.0. This work has included many presentations (see http://www.ukoln.ac.uk/web-focus/presentations together with peer-reviewed papers which provide more in-depth thoughts on standards, accessibility and use of Web 2.0 (see http://www.ukoln.ac.uk/web-focus/papers/).