Planning An End-User Service

Briefing Document on "Planning An End-User Service"

A QA Focus briefing document on "Planning An End-User Service" is available.

Planning An End-User Service

[MS Word format] - [MS Word format] (A5 format for printing with double-sided printer)
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Acknowledgements

This briefing document was written by Terry Morrow.

Licence For Reuse Of This Document

This work is licensed under a Creative Commons License.

The licence is a Creative Commons Attribution-NonCommercial-ShareAlike License which grants permission for third parties to copy, distribute and display the document and to make derivative works provided:

• The authors are given due credit. We suggest the following:
  "This document is based on an original document produced by the JISC-funded QA Focus project provided by UKOLN and AHDS."
• You may not use this work for commercial purposes.
• If you alter, transform, or build upon this work, you may distribute the resulting work only under a licence identical to this one.

Changes

14 Dec 2004

Added details regarding Creative Commons Licence. Brian Kelly.