This page contains details of a paper on "Let's Free IT Support Materials!" which was presented at the EUNIS 2005 Conference at the University of Manchester, England on 21st-24th June 2005.
The paper was given in the "Digital Content" session which was held from 14:30 - 16:10 in Room B on Wednesday 22nd June 2005.
Note that the original EUNIS 2005 Web site is no longer available. However an archive copy is available on the Internet Archive.
The paper is available from the University of Bath institutional repository.
If you have access to a Podcast client you should add the EUNIS 2005 podcast RSS feed to the client.
Please note that the recording was made using an iPod and was subsequently converted to MP3 format. This was done as an experiment: note that the sound quality is not very high.
Let's Free IT Support Materials!,
Kelly, B., Knight, G., Casey, J. and Guy, M., EUNIS 2005 Conference Proceedings (CDROM)
<http://www.ukoln.ac.uk/web-focus/papers/eunis-2005/paper-3/>.